Vessel owners and operators often require a trusted agent to oversee charterers' agents and ensure port call operations prioritize the owner's interests. At Waterline Shipping & Logistics Pvt. Ltd. (WSL), we provide comprehensive Owners’ Protective Agency (OPA) services tailored to meet these needs.
Our OPA services include:
- Confirming port restrictions and operational practices
- Providing an objective view on port or berth congestion
- Verifying the accuracy of proforma disbursement accounts provided by charterer's agents
- Handling the receipt of owners' funds and disbursement to charterer's agents if needed
- Reporting port call operations in the owner's specified format
- Attending onboard vessels throughout the entire port call
- Checking all cargo documents, charterer's agent reports, time sheets, and countersigning the final Statement of Facts (SOF) for accuracy. Informing owners of any discrepancies and resolving conflicts if possible
- Issuing letters of protest when reconciliation is not possible, as per the owner's requirements
- Approving Bills of Lading
- Assisting with crew-related issues such as medical visits, certificates, and crew changes
- Handling any post-call issues
Our OPA services ensure vessel owners and operators can rely on us to safeguard their interests, providing peace of mind and expert management at every stage. Our team is dedicated to maintaining the highest standards of efficiency and accuracy, ensuring smooth and successful port call operations.